How To Keep Your Process Documentation Real!

Problem: Documentation goes out of date!

Documentation can be like a ball and chain

The only way to really use Org charts, Process Landscapes, BPMN Conversations and BPMN process diagrams is to make them:

  1. authoritative
  2. gatekeepers for change: ie. analyse and document, then change
  3. more readily available for viewing than anything else!
  4. Used for training because they have it all figured out
  5. Used for procedural documentation because staff need diagrams to understand context
  6. To provide context for the User Manuals of applications
 

Make Your Operating Model Visible To Staff

The BPMN diagram above represents a method of handling change that is built around the operating model. The point is that your organisation really needs:

  1. an official Process Portal that all staff consult – for Organisation, Processes and Applications
  2. and an agile change process that easily keeps it up to date

If staff can see diagrams like this and and good org charts, it makes a HUGE difference. If they can actually navigate through a process and into the Apps and Roles, it gives them amazing context and really empowers them. It is like they have a DIGITAL TWIN of your enterprise and they can see the VALUE CHAIN and what they contribute to make operations a success. Don’t underestimate the power of this kind of sharing.

What to use to let staff navigate through the processes, roles and apps?
Lucky for you I have a great answer to this need!

The ADONIS process platform is able to accommodate all these needs AND it is now able to digest procedural documents and turn them into process diagrams, so you can load your procedures in to the ADONIS environment and link them into your other Processes, Organisation and Apps!

The way your business operates is important. If you drive change through your operating model in a way that the model is centric to operations, then it will never be out of date and you will empower and maybe even inspire staff!

Are You Interested In ADONIS

Are you interested in the ADONIS platform for Australia or New Zealand? I offer guided tours, community editions, POCs, and pilot projects tailored to your needs. Reach out — let’s make AI work productively for your business.

Generate A Process Diagram Using AI

In this scenario, I don’t have any process definition and want a standard process as a ‘straw man’ to discuss with my team. ADONIS thankfully is able to generate a standard process when I ask. I deliberately kept it simple here because it’s just to show you how this works 🙂

Contact Me

The Process Expert helps Tasmanian and Australian mainland organisations with business transformation, focusing on Customer Service Excellence & Operational Efficiency. I work with senior management and operational staff to identify and target problems with a strategic, framework oriented approach that provides ongoing value to my customers.

I work closely with my clients. Feedback constantly shows they appreciate the skills, focus and consistency of an expert consultant. Results speak for themselves!

Steve Barnes is The Process Expert. Based in Launceston, Tasmania I primarily serve Launceston and region, Hobart, Melbourne, Sydney and Brisbane. My services include management workshops. live visual modelling sessions, enterprise business architecture, business analysis, business process analysis, business process architecture, application architecture, application integration, integration  design, hyper-automation, workflow automation, business process automation.

Your chance to talk with The Process Expert!

I offer free 30 minute discussions to help you consider your business model, business requirements, processes, applications, programs and projects in a new light! This is me giving out and hopefully inspiring  and enabling people to bring about meaningful change. If you like what I do, I can mentor your organisation on an ongoing basis*.

*note: there are limited places available so it is best to act now!



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Steve Barnes
The Process Expert
mob +61 483 891 835