The Design Difference
I saw in a recent LinkedIn article that business that are founded on design principles are by far the most effective and productive. “Business By Design” is in fact an emerging discipline for startups and many large organisations are now reviewing their organisation, processes, information, locations, systems and more in light of business strategy; the thought being that everything we do must be strategic and deliberate. There’s no room for waste! That too is where the LEAN methodology comes in. I’m so glad to see these disciplines getting more recognition, as I’ve worked like this since about 2002!
The Improvement Journey
The improvement journey for any functioning business has to start with a good understanding of current operations, including organisation and culture which can have a massive influence on how the journey of improvement is best commenced.
An experienced Business Architect or Business Process Improvement professional will normally see opportunities for improvement in the first few days spent taking in an area of business operations. The immediately obvious isn’t always the best place to start though; nor is “Low Hanging Fruit”, which is the easy and productive changes. If business improvement is going to go well in your business, you must consider how the change will affect attitudes and culture; how it will affect all levels of management as well as the workers involved in the processes in question. The Journey of Improvement is however well worth setting out on.

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As a holistic business architect, I am a member of the Business Architecture Guild, which fosters community, education and certification for professionals working in this field.