Making A Good Business is like making a hamburger.

You need the right ingredients!

The buns are like STRATEGY
The ingredients are like PEOPLE & APPLICATIONS
The meat is like your BUSINESS PROCESSES & WORKFLOW AUTOMATION
The sauce is like BUSINESS INTELLIGENCE
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The buns - STRATEGY

I will help you map your business strategy into your organisation, processes and applications
giving you clarity to make better decisions
Embedding measurement points into business processes
Lifting the right data from processes and applications into a Data Warehouse
Designing Business Intelligence powered by good data to help make good decisions!
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The ingredients - PEOPLE & APPLICATIONS

Teams and Applications both need to be strategically aligned!
Getting KPIs strategically aligned really helps
Assessing how appliucations serve your business is vital!
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The meat - BUSINESS PROCESSES & WORKFLOW AUTOMATION

Business processes need to serve strategic goals
Defined outputs are important, often derived from Value Chains!
Designing your processes using BPMN is best practice
Automating processes or workflows is a major win, boosting productivity and reducing errors
Process Integration where your automated business processes also interact with applications completes the picture
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The sauce - BUSINESS INTELLIGENCE

Build a Semantic Layer into your process automation
and your data inconsistency problems will shrink amazingly!
Your data Warehouse will make better sense
and Business Intelliegence will become so much easier, more accurate and increasingly powerful!
Designing Business Intelligence powered by good data to help make good decisions!
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Dear Manager,

I have a few questions for you:

  • Is your Business Strategy sitting on a shelf or difficult to implement?
  • Do you have 'application anarchy' ruling your business?
  • Would you like to have Business Operations automated more and working much more smoothly?
  • Would you like to find answers to business questions more readily due to better Data Warehousing and Business Intelligence?
This is my territory - I can help you!

Steve Barnes
The Process Expert
Contact me to ask about my services

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I stitch together strategy, business processes, applications, organisation, data and more, using world leading modelling software that provides enormous insight into your operations.

You can call me to chat, have me consult and mentor, work on a project or help with business architecture. It's your call.

This is my territory and I can help you!

Steve Barnes
The Process Expert
Contact me to ask about my services

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Contact Me

The Process Expert helps Tasmanian and Australian mainland organisations with business transformation, focusing on Customer Service Excellence & Operational Efficiency. I work with senior management and operational staff to identify and target problems with a strategic, framework oriented approach that provides ongoing value to my customers.

I work closely with my clients. Feedback constantly shows they appreciate the skills, focus and consistency of an expert consultant. Results speak for themselves!

About The Process Expert, Launceston, Tasmania, Australia

The Process Expert is based in Launceston Tasmania, Australia and consulting in Launceston & Hobart as well as Melbourne, Sydney and Brisbane. I am available overseas by special arrangement and increasingly work over the Internet and use video conferencing.

The Process Expert specialises in comprehensive business analysis and process improvement solutions. As a seasoned business analyst, I work with senior management and operational staff and am dedicated to helping businesses achieve operational excellence through strategic insights and tailored solutions. 

Services in Launceston and Tasmania, Melbourne, Sydney and Brisbane (and elsewhere by special arrangement):

  • Management Consulting
  • Stakeholder Consensus Workshops
  • Business Improvement Mentoring
  • Business Strategy
  • Organisational Design
  • Enterprise Business Architecture
  • Business Process Improvement
  • Application Architecture
  • Integration Design
  • Workflow Optimization and Efficiency
  • Workflow Automation
  • Business Process Design using BPMN
  • Process Hierarchy Analysis
  • Live BPMN process design workshops
  • Value Chain Workshops
  • Business Interaction Models
  • BPMN Conversation Diagrams
  • Interaction Design. including Customer Service Blueprints
  • Hyperautomation Solutions
  • Onboarding Process Design & Automation
  • CRM Design, Selection and Implementation
  • ADONIS enterprise architecture 
  • Comprehensive Business Analysis Services
  • Data Analysis and Insights
  • Semantic Layer Design
  • Service Bus Design
  • Market Analysis for Local Businesses
  • Business Strategy Development
  • Competitive Analysis and Market Positioning


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If you would like The Process Expert to speak at an event or participate in a panel or education program, please contact Steve  Barnes on 0483 891 835

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hello, and

THANK YOU!

I appeciate your contact and will call soon

Steve Barnes
The Process Expert
mob +61 483 891 835