Getting AI Right
How can you maximise your chances of success with an AI business improvement project? Any AI can only work with the data it is given
August 26, 2026
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The Most Valuable Person
My colleague Kevin Tan has just bottled the essence of AI usability for an organisation. He was discussing the speed at which AI works and
August 23, 2026
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Process Management Life Cycle (PMLC) Poster: Master Each Phase of BPM
Process Management Development Lifecycle: Key Takeaways: Ensure seamless progression through six essential phases of process management Discover how PMLC adapts to strategic, tactical, and operational
June 4, 2026
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How To Keep Your Process Documentation Real!
Problem: Documentation goes out of date! The only way to really use Org charts, Process Landscapes, BPMN Conversations and BPMN process diagrams is to make
May 18, 2026
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Of Elephants and Business Processes
Yet Another Blind Men Analogy? Have you heard about the blind men who were each asked to explain what an elephant felt like? They all
May 13, 2026
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Transforming To Irrelevance!
Are You In Danger Of Becoming Irrelevant? You are in real danger of repeating mistakes and constraints when running a Digital Transformation Projects without good
May 12, 2026
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Mastering AI for Business
Mastering AI for Business: Why Context Is King (And How to Stop Getting AI Slop ) AI is here to stay — and it’s far
April 20, 2026
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Are Your Business Requirements In Disarray?
A good use of product and time I have spent some months recently working with David Thompson of Vision42 on a cyber security governance project.
March 31, 2026
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Another Story of Organisational Confusion!
Confusion I just read of another debacle where an HR generalist was promoted to HR Manager without enough consideration. Productivity, quality, adherence to policies and
February 13, 2026
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The Process Expert helps Tasmanian and Australian mainland organisations with business transformation, focusing on Customer Service Excellence & Operational Efficiency. I work with senior management and operational staff to identify and target problems with a strategic, framework oriented approach that provides ongoing value to my customers.
I work closely with my clients. Feedback constantly shows they appreciate the skills, focus and consistency of an expert consultant. Results speak for themselves!
Steve Barnes is The Process Expert. Based in Launceston, Tasmania I primarily serve Launceston and region, Hobart, Melbourne, Sydney and Brisbane. My services include management workshops. live visual modelling sessions, enterprise business architecture, business analysis, business process analysis, business process architecture, application architecture, application integration, integration design, hyper-automation, workflow automation, business process automation.