The Process Expert Difference!
- I offer remote training and mentoring in Advanced Business Analysis.
- Framework Independent Business Architecture
- Business Process Improvement
- Business Process Modelling using BPMN
- Holistic Business Modelling using BPMN, UML and other conventions
- Corporate Data Modelling
- Integration Modelling
My motto is “Deliver What You Promise”. For this reason, I also work with Service Design by which we engage with Customers, forming a contract to deliver. All media, websites, forms and more relate to the way we engage with Customers, so I can review your operations from that perspective too.
I’m available for a free 45 minute chat via Zoom to hear about your needs and provide initial advice. Contact me via my webform or on LinkedIn!
From Baseline Process Analysis to Improved Process Performance
Business process Improvement is a journey and you need someone with experience to take you all the way through!
I help your organisation go from investigation / analysis and documentation right the way through to improved processes that correlate your KPIs into process implementation so you can then feed metrics back into dashboards that makes so much sense to management!
The Process Expert's Approach
The Process Expert’s unique approach is able to start exactly where you are; wherever you are! I’ll lead you on a journey of self-realisation, maybe seeing the processes, problems and opportunities clearly for the first time. I’m keen on Strategic Alignment, and my holistic approach to business modelling links all operational dimensions to strategy, providing an ultra-clear picture of where problems and opportunities exist.
The Process Expert's Approach
The Process Expert’s unique approach is able to start exactly where you are; wherever you are! I’ll lead you on a journey of self-realisation, maybe seeing the processes, problems and opportunities clearly for the first time. I’m keen on Strategic Alignment, and my holistic approach to business modelling links all operational dimensions to strategy, providing an ultra-clear picture of where problems and opportunities exist.
The Design Difference
I saw in a recent LinkedIn article that business that are founded on design principles are by far the most effective and productive. “Business By Design” is in fact an emerging discipline for startups and many large organisations are now reviewing their organisation, processes, information, locations, systems and more in light of business strategy; the thought being that everything we do must be strategic and deliberate. There’s no room for waste! That too is where the LEAN methodology comes in. I’m so glad to see these disciplines getting more recognition, as I’ve worked like this since about 2002!
The Design Difference
I saw in a recent LinkedIn article that business that are founded on design principles are by far the most effective and productive. “Business By Design” is in fact an emerging discipline for startups and many large organisations are now reviewing their organisation, processes, information, locations, systems and more in light of business strategy; the thought being that everything we do must be strategic and deliberate. There’s no room for waste! That too is where the LEAN methodology comes in. I’m so glad to see these disciplines getting more recognition, as I’ve worked like this since about 2002!
The Improvement Journey
The improvement journey for any functioning business has to start with a good understanding of current operations, including organisation and culture which can have a massive influence on how the journey of improvement is best commenced.
An experienced Business Architect or Business Process Improvement professional will normally see opportunities for improvement in the first few days spent taking in an area of business operations. The immediately obvious isn’t always the best place to start though; nor is “Low Hanging Fruit”, which is the easy and productive changes. If business improvement is going to go well in your business, you must consider how the change will affect attitudes and culture; how it will affect all levels of management as well as the workers involved in the processes in question. The Journey of Improvement is however well worth setting out on.
The Improvement Journey
The improvement journey for any functioning business has to start with a good understanding of current operations, including organisation and culture which can have a massive influence on how the journey of improvement is best commenced.
An experienced Business Architect or Business Process Improvement professional will normally see opportunities for improvement in the first few days spent taking in an area of business operations. The immediately obvious isn’t always the best place to start though; nor is “Low Hanging Fruit”, which is the easy and productive changes. If business improvement is going to go well in your business, you must consider how the change will affect attitudes and culture; how it will affect all levels of management as well as the workers involved in the processes in question. The Journey of Improvement is however well worth setting out on.
Contact The Process Expert
As a holistic business architect, I am a member of the Business Architecture Guild, which fosters community, education and certification for professionals working in this field.
I am a member of Enterprise Design Associates , which helps organisations of all shapes and sizes to innovate and transform.
