How I Deliver Value To Your Business
This value chain of services forms the backbone of our consulting process. It fits many customers, and is very beneficial. Whether it will suit you, or we start elsewhere depends on what the pressing need is in your business world.
AIM: Get your business figured out! Documenting your main processes will really help you get control of your operations and focus on what’s really productive and important!
My light architecture approach focuses on rapid delivery of value for my clients!
I document your business through holistic business process, organisation and information modelling. I use the world standard for process modelling, Business Process Modelling and Notation (BPMN), which I am expert in. There are two approaches to documenting your business, and almost two axis too; so read on…
Perspective One: Approach
Perspective Two: Focus
Train Your Team
Using The Best Notations
Improve Your Act
AIM: business process improvement gives you real benefit in areas of Operational Efficiency, Product and Service Quality and Customer Service Excellence. You direct the effort, preferably within a strategic context with definitive goals which I can assist you in defining. This is no poke around in the woods; but a serious effort to solve known and nagging problems.
Unify Your Systems
AIM: business process automation in the cloud is very cool and productive technology. It enables your business to hand around tasks to in boxes quickly and efficiently. But it’s more than document and information workflow. Business process automation enables decision making based on business rules. It can facilitate escalation of important matters and also integrate with your existing applications (depending on apps and hosting).
Get Your Eagles Eyes
The Process Expert helps Tasmanian and Australian mainland organisations with business transformation, focusing on Customer Service Excellence & Operational Efficiency. I work with senior management and operational staff to identify and target problems with a strategic, framework oriented approach that provides ongoing value to my customers.
I work closely with my clients. Feedback constantly shows they appreciate the skills, focus and consistency of an expert consultant. Results speak for themselves!