Moving People from Apathy to Positive Change
The featured image on this post was shared on LinkedIn. It made me think: “How do we move people from apathy to positive change?”. How can we create a dynamic without creating anxiety, but not go so slowly it’s a really comfortable but less productive ride?
Good leadership is sometimes about stirring minds, presenting thoughts and talking through data. It also means looking at where we’ve fallen over so staff can turn things over in their own minds. It is good to talk occasionally through failures and risks – both our own, our organisation’s and those of other organisations. It not only helps people to see that others fail, but to also perceive why. Realizing that business is eighty percent normative, including the challenges that go with it, can be quite liberating!
I’ve seen a few managers who were difficult to convince about necessary change until they thought the change was their own idea. When motivation is internalised, it more easily translates to action.
Motivation to change can come in different ways. For some, it comes when they can clearly see risks and problems. For others, it can come when there’s a positive vision to embrace. Perhaps the motivation that’s required for some who are stuck in apathy requires understanding a mix of risks, problems and opportunities that provide benefit not just for the organization but for the ones who are stuck in the mud too!
Communicating the way an organization is functioning in terms of roles, business processes, information, locations and events is a fascinating discipline. These intertwined facets are part of the fabric of a Digital Twin. The world of Applications that serve the business model can be represented as a parallel dimension to a pure business model, helping to paint the ideal business picture and the way the applications strive to implement it. Risks, problems, opportunities and initiatives can be related to a plethora of business artefacts, bringing significant clarity and direction.
The Secret Sauce!
The secret sauce is helping others to internalise the business model and the motivation to change. My method really helps!
My primary skill is working with businesses to analyse their complete, multi-faceted business model, both overall and as implemented by applications; analysing its strategic alignment and shining a light on the way forward. In my experience, many businesses fail or partially-deliver on business benefit due to lack of clarity in these matters. There is a disconnect between the strategy envisaged by the senior management team and line of business operations, and from there to the technology lessons who are responsible for applications.
My approach harmonizes your organisation, eliminates risks and maximizes benefit and return on investment.
I am Steve Barnes: The Process Expert. I am a holistic Business Architect. Call me to start solving your organisational and technology dilemmas.
Contact Me
The Process Expert helps Tasmanian and Australian mainland organisations with business transformation, focusing on Customer Service Excellence & Operational Efficiency. I work with senior management and operational staff to identify and target problems with a strategic, framework oriented approach that provides ongoing value to my customers.
I work closely with my clients. Feedback constantly shows they appreciate the skills, focus and consistency of an expert consultant. Results speak for themselves!