I am pleased to announce I have been invited by Mohammad Abu-Hammour to be an expert trainer for the TIBAI – The International Business Agility
It’s always good to look back after running training and do a bit of a ‘post-delivery review’. Feedback sheets are important of course, but many
The Process Expert’s Cycle of Framework Development The Process Expert’s perception of the Cycle of Framework Development is that it goes from concept through to
We Got Communication Covered! (?) We have TEAMS We have Zoom We have Google Workspace There is so much communication software now that it’s easy
Disorder is the author of confusion. If you want your business operations to be efficient and customers to be happy with excellent customer service, you
It always makes me draw a breath when I hear people say the work of a Business Analyst involves technology. It demonstrates a lack of
There’s been a lot of outsourcing in recent history, first to Australian firms, then to overseas ones. First with low value tasks, then with higher
Process Understanding Promotes Task Efficiency! A large part of my background is business process modelling. I have consulted and trained organisations internationally, commented on the
Walking into a business and analysing it for Operational Excellence is always an interesting task! Improving your operations should not compromise product leadership, customer service
The Process Expert is based in Launceston Tasmania, Australia and consulting in Launceston & Hobart as well as Melbourne, Sydney and Brisbane. I am available overseas by special arrangement and increasingly work over the Internet and use video conferencing.
The Process Expert specialises in comprehensive business analysis and process improvement solutions. As a seasoned business analyst, I work with senior management and operational staff and am dedicated to helping businesses achieve operational excellence through strategic insights and tailored solutions.
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Steve Barnes
The Process Expert
mob +61 483 891 835