Category: The Process Expert’s BLOG

I CHALLENGE YOU TO MAKE A DIFFERENCE

There’s been a lot of outsourcing in recent history, first to Australian firms, then to overseas ones. First with low value tasks, then with higher

November 3, 2021 No Comments

News

Process Understanding Promotes Task Efficiency

Process Understanding Promotes Task Efficiency! A large part of my background is business process modelling. I have consulted and trained organisations internationally, commented on the

October 4, 2021 No Comments

Improving Operational Excellence is an interesting task

Walking into a business and analysing it for Operational Excellence is always an interesting task! Improving your operations should not compromise product leadership, customer service

September 10, 2021 No Comments

The Process Expert's BLOG

Are you choosing a BPM platform – here are some players!

There are a few top tier corporate tools that are very pricey and come with all sorts of benefits; then there’s a middle tier coming

November 24, 2020 No Comments

The Process Expert's BLOG

When Notations and Standards Become Real

There’s an article getting a bit of interest that is titled “NSW govt makes its first regulation machine-readable”. Some are reacting and saying “Cool, it’s

October 8, 2020 No Comments

The Process Expert's BLOG

You’ve got to excel at something – consult Treacey-Wiersema’s method!

You’ve got to excel at something! Q. What does JetStar concentrate on? A. Efficiency, followed by Product Leadership Q. What does David Jones concentrate on?

October 2, 2020 No Comments

The Process Expert's BLOG

Streak CRM for Gmail is a great tool for small business

Having a business process management background, I’ve looked to pin down my own processes as much as possible. One venture I’ve defined processes for is

March 27, 2020 No Comments

The Process Expert's BLOG

Finding a Modelling Approach that provides Business Value

I’ve been watching a video on modelling approach for Enterprise Business Architecture. The presenter comes from a university research background. It’s refreshing to see someone who

February 10, 2020 No Comments

The Process Expert's BLOG

The SAFE Agile Framework

The SAFE Agile Framework is such a good thing. Whilst my early exposure to Agile was encouraging as far as innovation and rapid turnaround, I

January 30, 2020 No Comments

About The Process Expert, Launceston, Tasmania, Australia

The Process Expert is based in Launceston Tasmania, Australia and consulting in Launceston & Hobart as well as Melbourne, Sydney and Brisbane. I am available overseas by special arrangement and increasingly work over the Internet and use video conferencing.

The Process Expert specialises in comprehensive business analysis and process improvement solutions. As a seasoned business analyst, I work with senior management and operational staff and am dedicated to helping businesses achieve operational excellence through strategic insights and tailored solutions.

Services in Launceston and Tasmania, Melbourne, Sydney and Brisbane (and elsewhere by special arrangement):

Management Consulting
Stakeholder Consensus Workshops
Business Improvement Mentoring
Business Strategy
Organisational Design
Enterprise Business Architecture
Business Process Improvement
Application Architecture
Integration Design
Workflow Optimization and Efficiency
Workflow Automation
Business Process Design using BPMN
Process Hierarchy Analysis
Live BPMN process design workshops
Value Chain Workshops
Business Interaction Models
BPMN Conversation Diagrams
Interaction Design. including Customer Service Blueprints
Hyperautomation Solutions
Onboarding Process Design & Automation
CRM Design, Selection and Implementation
ADONIS enterprise architecture
Comprehensive Business Analysis Services
Data Analysis and Insights
Semantic Layer Design
Service Bus Design
Market Analysis for Local Businesses
Business Strategy Development
Competitive Analysis and Market Positioning

Contact The Process Expert:

Email: st***@********ss.expert
Phone: +61 483 891 835

Follow me on LinkedIn for the latest updates and insights on business analysis and process improvement:

linkedin.com/company/theprocessexpert

If you would like The Process Expert to speak at an event or participate in a panel or education program, please contact Steve Barnes on 0483 891 835

About The Process Expert, Launceston, Tasmania, Australia

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