Lateral Thinking Wins The Day
The 1971 Sydney to Hobart Yacht Race saw a car in the water in Sydney Harbour. Lateral thinking is a trait of Aussies, but also if entrepreneurs worldwide.
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The Process Expert to be an expert trainer for TIBAI
I am pleased to announce I have been invited by Mohammad Abu-Hammour to be an expert trainer for the TIBAI – The International Business Agility Institute, presenting their Agile Processes and Agile Technology perspectives, which compliment other perspectives such as Agile Finance and Agile Organisation. A long time colleague of mine, Dr. Irena Yashin-Shaw teaches …
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Is This Delivering Value?
It’s always good to look back after running training and do a bit of a ‘post-delivery review’. Feedback sheets are important of course, but many people rush filling them in. I find the best feedback is conversations with individuals. I ask during the course questions like: “Is this delivering for you?””Is this addressing your problems?””Are …
The real value of a Business Analyst
It always makes me draw a breath when I hear people say the work of a Business Analyst involves technology. It demonstrates a lack of understanding and architecture. Look at the the following survey from LinkedIn, after over 400 respondents gave their opinion! The true art of Business Analysis The true art of Business Analysis …
I CHALLENGE YOU TO MAKE A DIFFERENCE
There’s been a lot of outsourcing in recent history, first to Australian firms, then to overseas ones. First with low value tasks, then with higher value ones. Masses of commoditised tasks are outsourced. Australian businesses have outsourced to telephone canvassers, marketers and customer support teams. India and Philippines have been dominant in this respect. When …
Process Understanding Promotes Task Efficiency
Process Understanding Promotes Task Efficiency! A large part of my background is business process modelling. I have consulted and trained organisations internationally, commented on the first BPMN standard, have sat on an expert panel at QUT in Brisbane, Australia and was featured recently in a Process Pioneers podcast. I use BPMN to not only define …
“Beating The Business Bugs” Business Briefings now booking
“BEATING THE BUSINESS BUGS” business briefings This briefing will walk you through the value chain of activities necessary to get control of and improve your business processes. I’ll give you methods to look at and some free tools available on the web that can help you. By the end of this briefing, you’ll look at your business operations with fresh …
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Beating The Business Bugs!
Nine Out Of Ten Businesses Struggle With Business Bugs! Nine out of ten SMEs struggle with mix-ups from phone calls, having to rectify things gone wrong, needing to enter information into multiple applications (and making mistakes in doing so) and just having no real feeling for the overall logical processes that drive their business. These …