Framework Dynamics
The Process Expert’s Cycle of Framework Development The Process Expert’s perception of the Cycle of Framework Development is that it goes from concept through to
November 6, 2022
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Communication is Key?
We Got Communication Covered! (?) We have TEAMS We have Zoom We have Google Workspace There is so much communication software now that it’s easy
June 28, 2022
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BPM: Value & Functionality; Horses for Courses
Disorder is the author of confusion. If you want your business operations to be efficient and customers to be happy with excellent customer service, you
March 8, 2022
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The real value of a Business Analyst
It always makes me draw a breath when I hear people say the work of a Business Analyst involves technology. It demonstrates a lack of
January 18, 2022
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I CHALLENGE YOU TO MAKE A DIFFERENCE
There’s been a lot of outsourcing in recent history, first to Australian firms, then to overseas ones. First with low value tasks, then with higher
November 3, 2021
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Process Understanding Promotes Task Efficiency
Process Understanding Promotes Task Efficiency! A large part of my background is business process modelling. I have consulted and trained organisations internationally, commented on the
October 4, 2021
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Improving Operational Excellence is an interesting task
Walking into a business and analysing it for Operational Excellence is always an interesting task! Improving your operations should not compromise product leadership, customer service
September 10, 2021
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Are you choosing a BPM platform – here are some players!
There are a few top tier corporate tools that are very pricey and come with all sorts of benefits; then there’s a middle tier coming
November 24, 2020
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When Notations and Standards Become Real
There’s an article getting a bit of interest that is titled “NSW govt makes its first regulation machine-readable”. Some are reacting and saying “Cool, it’s
October 8, 2020
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The Process Expert helps Tasmanian and Australian mainland organisations with business transformation, focusing on Customer Service Excellence & Operational Efficiency. I work with senior management and operational staff to identify and target problems with a strategic, framework oriented approach that provides ongoing value to my customers.
I work closely with my clients. Feedback constantly shows they appreciate the skills, focus and consistency of an expert consultant. Results speak for themselves!
Steve Barnes is The Process Expert. Based in Launceston, Tasmania I primarily serve Launceston and region, Hobart, Melbourne, Sydney and Brisbane. My services include management workshops. live visual modelling sessions, enterprise business architecture, business analysis, business process analysis, business process architecture, application architecture, application integration, integration design, hyper-automation, workflow automation, business process automation.