Adobe and Forbes Insights conducted a survey of more than 500 senior digital and technology executives from North America and Europe. The goal of the study was to educate business decision-makers into how to seamlessly transform their workplace and workflows for the better.

The findings were published in a report and featured at both the Forbes CIO Summit and Adobe’s celebrated summit. Among the most compelling: 86% of executives said workflow software will be very important to succeed in managing a distributed or hybrid workforce. 

Streamlining Systems Integration

Digital workflows simplify processes by enabling disconnected systems to “talk” to one another.  

“The primary purpose of a workflow system is integration,” says Tom Rodden, senior vice president and chief information officer at Varian Medical Systems. “When your workflow is well-designed, cross-application integration becomes seamless to your users.”

That said, there are a few questions to ask:

1. What platform should you design your business processes in?
2. What workflow software should run your processes?
3. What skills or help do you need to design your processes?

It’s interesting that most articles you’ll find on the Internet deal with items 1 & 2 are both the kind of items that benefit vendors. They won’t tell you that your success hinges more on having the right help than the right software. Why?

1. Because most major software platforms have a reasonable chance of providing enough function to design or run your processes, so the view is of you pick one, you have a good chance of succeeding

2. They disregard that a lot of consultancies hire kids just out of university instead of seasoned consultants, seeking to maximise profit and thinking uni graduates have enough knowledge to do the job.

As a business owner, you have a decision to make:

a) do you want advice on major, and often costly platforms; and then high-cost, under-skilled consultants to give you a distinct lack of critical competitive advantage

OR

b) would you prefer a seasoned consultant who will help you find your edge in designing and automating your processes, and then help you into some suitable software to help run them – at less cost than option a?

I know what I would head for. Option B is a definite for me.

CALL TO ACTION

https://www.forbes.com/sites/insights-adobe/2021/06/14/accelerated-enterprise-the-key-to-growth-with-a-hybrid-workforce

https://www.forbes.com/sites/forbescontentmarketing/2022/01/21/how-adobe-uses-data-to-tell-better-stories