Why Choose The Process Expert?

The Process Expert has a long track record of helping Tasmanian and Australian mainland organisations with business transformation. I work with senior management and operational staff to identify and target problems with a strategic, framework oriented approach that provides ongoing value to my customers.

I work closely with my clients.
I am results oriented
Your success is my success!

Choosing The Process Expert will give you confidence a seasoned consultant with the right skills is on your job. Results speak for themselves!

Steve Barnes – The Process Expert

Productivity

Productivity: I have repeatedly been told I am faster getting up to speed far more productive than other business analysts; and that's your dollar getting value!

Relationship and Accountability

I travel the journey with you and develop a real understanding of your needs and environment

Known Skills

My skill set has taken decades to develop. Do you really want to play Russian Roulette and land a consultant you get less value from?

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Customer Success Stories

Tasmania Police, 20th September 2023

The Process Expert was called in to create a Business Process Model of ‘current state’ business processes. I spent over ten weeks assisting the project in capturing the business processes, organisation and roles, documents, risks and problems, goals and opportunities, It was a fascinating deep-dive into the world of crime scenes and forensics! Here are some highlights from a review:

Communication

"Stephen maintains a high degree of professionalism at all times and has proven to be an excellent communicator..."

Business Process Models

"Stephen's proficiency in obtaining a high-level understanding of the department's operations and dissecting them to create various business process models is of an exceptionally high standard…."

Extensive Skillset

"Stephen possesses an extensive skillset and clearly demonstrates his expertise in business process modelling using BPMN. His engagement with DPFEM subject matter experts (SMEs) has consistently met extremely high standards, enabling him to analyse, document, and create complex process diagrams effectively..."

Stakeholder Management

"Stephen's proficiency in stakeholder management has been a pleasure to witness. His willingness to revisit processes until the SMEs were comfortable with the result is commendable and reflects a high level of commitment. Stephen possesses a calm demeanour and an excellent skillset for engaging with stakeholders to extract and document business processes and requirements effectively. Stephen demonstrated exceptional abilities in utilising his high-level consultation skills to mediate between business stakeholders..."

Expertise in BPMN

"Stephen's expertise in BPMN, approach to business process modelling, stakeholder management skills, and consultation abilities have consistently had a positive impact on the project. He is an outstanding candidate for any future positions. I would not hesitate to engage Stephen for future Business Analysis appointments."

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We thoroughly recommend bringing in a process expert like Steve to encourage alternative thinking and mitigate confirmation bias. When considering digital transformation innovation and adaptability is key. We reached out to Steve to help us foster a more open-minded and adaptable environment. This involved assessing our application architecture and promoting a learning culture through open dialogue and scenario planning utilising BPMN notation. We have been able to comfortably explore alternatives and have confidence that these approaches will drive meaningful advancements.

Joanne Postlewaithe

Manager Community Recovery, Buloke Shire Council

I worked with Steve in a couple of projects when I was in Australia, and I saw the quality of him doing business process analysis, BPMN diagramming and integration design; it was a pleasure to work with him!

Ivan Moyano

Consultant Software Engineer

Steve has made a real difference during to the implementation process of Monitor CRMS for Central Goldfields Shire. His feedback has initiated several improvements in both the functional design and the customer support process. His focussed attention to detail and the understanding of both technology and its application in the Economic Development space has been a key driver in the implementation of Monitor CRMS.

Hans-Karel Foss

Head of Software Engineering, Monitor CRMS

I enjoyed very much working with Steve. He brought considerable expertise but more importantly he listened carefully and thought about the needs of our ministry before suggesting solutions. Steve constantly displayed professionalism and integrity in every aspect of his work. I have no hesitation in recommending Steve.

Grant Kennedy

Projects Manager, UCB Asia Pacific

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Why The Process Expert

Architectural Mind

Knowing how things fit together is the basis of an architectural mind. With building architecture, it's materials, textures, colours etc. With business, it's business patterns, components, value flows, information concepts and more

Strategic

I work with both business and technology strategy, and am keen to demonstrate strategic alignment of change initiatives.

Lateral Thinker

'out of the box' thinking is in some ways a gift. I thjink we are born with it. I'll be considering a situation and "pop!"something comes to my mind that can be quite important

People Friendly

I really enjoy meeting people, hearing about their personal view on organisational, process and information problems and opportunities. Getting to the bottom of things with operational staff can provide some wonderful insights

Senior Management Expertise

I am comfortable working at senior management and even board level. I have presented information and proposals that have influenced organisations a number of times over the years

Trust and Integrity

I operate on relationship, provision of value, going the extra mile, keeping close ties and building and maintaining mutual trust

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Contact Me

The Process Expert helps Tasmanian and Australian mainland organisations with business transformation, focusing on Customer Service Excellence & Operational Efficiency. I work with senior management and operational staff to identify and target problems with a strategic, framework oriented approach that provides ongoing value to my customers.

I work closely with my clients. Feedback constantly shows they appreciate the skills, focus and consistency of an expert consultant. Results speak for themselves!