Having a business process management background, I’ve looked to pin down my own processes as much as possible. One venture I’ve defined processes for is Four Foot Fotos, a Ballarat based pet photography business I run with one of my daughters. I’ve had a recent windfall: the Ballarat International Foto Biennale invited me to do dog photography in the Bridge Street Mall in Ballarat on a number of Fridays and Saturdays; just before the COVID-19 virus hit.
Streak CRM for Gmail is a wonderful process oriented CRM tool that sits right inside Gmail!
It has allowed me to set up the stages of the workflow; to assign a customer to ht efirst applicable stage, and then move the customer through the process as I relate to them: via email, in person, over the phone – in any way!
Streak CRM for Gmail is really easy to use and will make your mass of emails for a product or service into a well controlled, well documented, process driven system, AND you can creates multiple processes in order to manage all your main activities.
Just follow this Streak CRM for Gmail link to see more and sign up for a trial; and if you decide to go ahead, The Process Expert is available via video call and screen sharing to help you set up your processes the best way!
The Process Expert is based in Launceston Tasmania, Australia and consulting in Launceston & Hobart as well as Melbourne, Sydney and Brisbane. I am available overseas by special arrangement and increasingly work over the Internet and use video conferencing.
The Process Expert specialises in comprehensive business analysis and process improvement solutions. As a seasoned business analyst, I work with senior management and operational staff and am dedicated to helping businesses achieve operational excellence through strategic insights and tailored solutions.
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Steve Barnes
The Process Expert
mob +61 483 891 835