An expert management consultant – right here in Launceston
DRIVE BUSINESS VALUE
DO MORE WITH LESS
DELIVER MORE QUICKLY
By Bob T – Own work, CC BY-SA 4.0, Link
My mission is simple: to drive business value for medium to large-sized businesses in Launceston and Tasmania in general by helping you do more with less, deliver more quickly, and achieve operational excellence through expert business process solutions, hyper-automation, and innovative application architecture, integration design and business intelligence dashboards.
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Customers I Have Helped
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You can go from hereTo A Better Place
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Transformation Services for Tasmania
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Management Workshops -
Project Charters -
Programs of Work - Software Selection Criteria
- Business Intelligence Dashboards
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Hyperautomation Solutions -
Digital Transformation -
Workflow Automation - Service Bus Design
- CRM Implementation
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Expertise for Tasmania
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Enterprise Business Architecture -
Business Process Design -
Application Architecture - Integration Design
- Workflow Automation
- Hyper-automation solutions
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Visual Business Modelling -
Onboarding Process Design & Automation -
Custiomer Service Improvement -
Service Design - CRM Design and Implementation
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Choose The Process Expert
I am based in Launceston, Tasmania., I am familiar with the government, NGO and business landscape of Launceston and Tasmania in general. I have many years experience in business in Melbourne, regional Victoria, Brisbane and Sydney. I combine this local and regional insight with global best practices to deliver solutions that are both relevant and effective.
My approach includes:
- Analyse Your Landscape
- Train Your Team
- Improve Your Act
- Unify Your Systems
- Get Your Eagles Eyes
Benefits of involving me:
- Great Workshop Leadership
- Vast Experience To Draw From
- A ‘Head Full Of Business Patterns’
- Knowledge of Modelling Tools
- Skills Transfer
“You taught me more in two days than I have learned in six months!”
CRM Project Team Leader
A Large Medical Provider
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Analyse & Document Your Business
From tactical to strategic; from process focused to a full business architecture approach
Train Your Team
AIM: get your team unified and productive using the latest diagrams and methods
Improve Your Act
AIM: realise business process improvements in areas of Operational Efficiency and Customer Service Excellence.
Unify Your Systems
AIM: business process automation in the cloud is very cool and productive technology!
Get Your Eagle’s Eyes
AIM: get visibility your operations, know when there are incidents; when things are running late; or you’re not producing enough
This is a general path or maturity that organisations generally aspire to. Where you start and what you want to achieve depends on your business strategy and how your organisation is currently placed. I offer strategic consulting to help your organisation confirm its roadmap, set plans in place and find both low-hanging fruit and strategic gains.
There is a revolution going on with Business Process platforms, NO-CODE composable business applications and AI. Just look at Gartner Group, Meta Groups and other analysts to see how important these technologies will be to enable you in realising your business plans! Contact me for a free consultation to start getting on top of your strategic business goals!
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read more about my Consulting Value Chain
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Success Stories
Tasmania Police, 20th September 2023
Communication”Stephen maintains a high degree of professionalism at all times and has proven to be an excellent communicator…”Business Process Models”Stephen’s proficiency in obtaining a high-level understanding of the department’s operations and dissecting them to create various business process models is of an exceptionally high standard….”Extensive Skillset”Stephen possesses an extensive skillset and clearly demonstrates his expertise in business process modelling using BPMN. His engagement with DPFEM subject matter experts (SMEs) has consistently met extremely high standards, enabling him to analyse, document, and create complex process diagrams effectively…”Stakeholder Management”Stephen’s proficiency in stakeholder management has been a pleasure to witness. His willingness to revisit processes until the SMEs were comfortable with the result is commendable and reflects a high level of commitment. Stephen possesses a calm demeanour and an excellent skillset for engaging with stakeholders to extract and document business processes and requirements effectively. Stephen demonstrated exceptional abilities in utilising his high-level consultation skills to mediate between business stakeholders…”Expertise in BPMN”Stephen’s expertise in BPMN, approach to business process modelling, stakeholder management skills, and consultation abilities have consistently had a positive impact on the project. He is an outstanding candidate for any future positions. I would not hesitate to engage Stephen for future Business Analysis appointments.”
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We thoroughly recommend bringing in a process expert like Steve to encourage alternative thinking and mitigate confirmation bias. When considering digital transformation innovation and adaptability is key. We reached out to Steve to help us foster a more open-minded and adaptable environment.
Joanne Postlewaithe
Manager Community Recovery, Buloke Shire Council, Victoria, Australia
Steve has made a real difference during to the implementation process of Monitor CRMS for Central Goldfields Shire…
His focussed attention to detail and the understanding of both technology and its application in the Economic Development space has been a key driver in the implementation of Monitor CRMS.
Hans-Karel Foss
Head of Software Engineering, Monitor CRMS, Australia
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Contact Me Today!
Take the first step towards operational excellence. Reach out to The Process Expert to discuss your needs and explore how our tailored solutions can help your business thrive.
call my mobile
use my contact form
Let’s work together to transform your business processes and achieve remarkable results. With The Process Expert, the future of your business starts now.
By choosing The Process Expert, you’re not just hiring a management consultant; you’re partnering someone who is dedicated to driving your business forward!
My holistic approach ensures that every dimension of your operations is optimized for success.
Join the ranks of successful businesses who have trusted me to elevate their operational efficiency and customer service, driving sustainable growth.
Steve Barnes
The Process Expert
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The Process Expert helps Tasmanian and Australian mainland organisations with business transformation, focusing on Customer Service Excellence & Operational Efficiency. I work with senior management and operational staff to identify and target problems with a strategic, framework oriented approach that provides ongoing value to my customers.
I work closely with my clients. Feedback constantly shows they appreciate the skills, focus and consistency of an expert consultant. Results speak for themselves!
Steve Barnes is The Process Expert. Based in Launceston, Tasmania I primarily serve Launceston and region, Hobart, Melbourne, Sydney and Brisbane. My services include management workshops. live visual modelling sessions, enterprise business architecture, business analysis, business process analysis, business process architecture, application architecture, application integration, integration design, hyper-automation, workflow automation, business process automation.
